Information for Clients
"Our client service principles are the foundation of our firm's culture. We are dedicated, professional and experienced, at every level of our organization."Prompt and Proactive Service
We understand the importance of responsive service. This is construction: mistakes will happen. Our depth of knowledge means that we will respond to your changing needs efficiently and promptly.
Practical Advice
Our knowledge and understanding of your project and your business, combined with our breadth of experience, enable us to provide realistic alternatives and workable solutions that help you succeed. We will combine our ideas with yours on every project to provide the best approach that achieves faster installation with less effort.
High Quality
Consistent high quality has been the TWS hallmark since our founding in 1981. We are committed to excellence in all that we do.
Outstanding Value
We recognize that the cost of our services is an important consideration for you. We know we must provide value and be competitive with our products. TWS's internal structure is designed to allow us to operate in a cost-effective environment so we can provide the highest value to you.
Our clients can now gain access to our Project Status online. You may log on anytime to see how we are progressing on your project. We will share important information with you and your team, such as: key submittal dates, material order status, fabrication progress, shipment dates and other information you want to know.